Customer communication is still mainly manual work. However, the information from such conversations or inquiries and their further processing are now being processed more...
HR stands for Human Resources and Technology signifies the process of applying technological solutions to human problems. It is one of the important departments...
In the coming year, we can expect stricter legislation to debunk "greenwashing" and increasing demand for clear disclosure and reporting standards regarding sustainability. In...
Since the health crisis, many brands have experimented with the potential of "shoppertainment", a concept combining online shopping and entertainment. Live shopping offers the...
Companies interested in CRM are increasing, a tool that can be successfully integrated into e-commerce. Here are the advantages. E-commerce has seen significant growth...
